PLDT Hotline Number: How to contact PLDT Customer Service?

PLDT in the Philippines is the largest telecommunications provider in the country, and it provides a variety of services including fixed-line telephone, mobile phone services, internet access (PLDT Fibr and PLDT Biz), and digital TV. PLDT also offers home and business solutions designed to meet the needs of customers throughout the Philippines.

PLDT’s extensive infrastructure allows it to provide lightning-fast connections to its customers. It also offers a wide range of packages that accommodate different needs and budgets, ranging from basic services to more comprehensive solutions.


How do I Contact PLDT Hotline?

If you’re having trouble with your PLDT services, the next step is to contact their customer service hotline. To do this, please take note of the following:

– PLDT Hotline numbers: 171 or (02) 8-8888-171

• Available 24/7 for technical concerns​
• Open daily from 9 am-6 pm for billing concerns

Call the PLDT Toll Free hotline at 171

PLDT Customers who have concerns regarding their internet or even their bills can call the PLDT Hotline 171 for free using their PLDT landlines, Smart, Sun & TnT mobile numbers. They are available 24/7 for technical concerns, while for billing concerns they are open from 9 AM up to 6 PM.

Call PLDT Hotline at (02) 8-8888-171

For other networks, you can call using their hotline (02) 8-8888-171. Standard Call Charges may apply.

PLDT Facebook Account

Aside from calling, you can also get in touch with PLDT by messaging them on their Official Facebook Account. If your issue is urgent, this is not the best way to contact them since you have to wait for 24-48 hours especially if they are receiving loads of queries.

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PLDT Twitter Account

Another way to get in touch with them is through their Twitter account. They are entertaining questions on their Twitter account. You can message them directly and tell them your concerns.

myPLDT Smart app

You can also download the myPLDT Smart app from the google play store and the app store. You can manage your account, report any problems or file a help ticket.

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