With the boom of technology and social media, government agencies use this to their advantage. In addition, it has a good impact on people by making some transactions more efficient and fast.
A birth certificate is one of the most important documents you need to have in the Philippines. It serves as a proof of identity and citizenship, and is required for various transactions such as applying for a passport, driver’s license, marriage license, and more.
However, getting a copy of your birth certificate can be a hassle, especially if you live far from the nearest Philippine Statistics Authority (PSA) office or you don’t have the time to queue for hours.
Fortunately, there are online options that allow you to request and receive your birth certificate without leaving your home.
In this article, we will guide you on how to get a PSA birth certificate online in 2023 using two websites: PSA Serbilis and PSAHelpline.
Contents
Through PSASerbilis
PSA Serbilis is the official website of the PSA that allows you to request and pay for civil registry documents such as birth, marriage, death, and certificate of no marriage (CENOMAR) records. You can have the documents delivered to your address anywhere in the Philippines or abroad.
To get a PSA birth certificate online via PSA Serbilis, follow these steps:
- Visit the PSA Serbilis website at psaserbilis.com.ph.
- Read and accept the terms and conditions.
- Enter your contact and delivery information, such as your name, email, phone number, and address.
- Choose “Birth Certificate” as the type of document you want to request.
- Fill out the online application form with the details of the birth certificate, such as the name, date, and place of birth of the person whose record you are requesting. You also need to indicate your relationship to the person and the purpose of the request.
- Review your request and click “Submit”.
- Print the acknowledgment page that contains your batch request number, reference number, and amount to pay.
- Pay the fee of PHP 365 per copy through any of the accredited payment channels, such as Bayad Center, 7-Eleven, SM Business Center, or online banking. You need to pay within two days of submitting your request, otherwise, it will be canceled.
- Wait for the delivery of your birth certificate. The delivery time depends on your location and the availability of the document. You can track the status of your request online using your reference number.
Delivery Time
After your payment, you can just wait for the delivery of about three to nine working days if it’s in the Philippines. If outside the Philippines it would take six to eight weeks.
Payment
Payment within the Philippines will cost you around P330 per copy. Marriage and Birth certificate costs the same. While for CENOMAR, it will be P430 per copy.
On the other hand for those requesting outside the Philippines, Birth, Marriage, and Death Certificate would be $20.30 while the Cenomar is $25.30 per copy.
PSA Serbilis uses the credit card payment facility of PesoPay. Unisys Managed Services Corporation will appear in the credit card statement and in the official receipt(s).
It is possible that the fee will be reflected in the requester’s credit card statement of account before the document is received.
Refund and Cancellation
After payment is made, requests for cancellation can no longer be accepted. PSA Serbilis adopts a NO REFUND and NO CANCELLATION policy for all its services.
Order Fulfillment
- Only paid requests shall be processed.
- All certifications issued by PSA are considered rendered service. All requests submitted via PSA Serbilis and paid through the available payment channels will undergo processing under the Civil Registry System of PSA. Thus, these constitute rendered service, whether requests result in positive issuances or certifications (negative).
- Returned mail delivery is also considered as rendered service. This includes the wrong mailing address provided by the requester, the resident transferred to another address, and any other related circumstances.
- For requests to be delivered within the Philippines:
4.1 Birth Certificates:
Only the following are authorized to receive birth certificates:
(a) the owner of the birth certificate;
(b) his/her parent;
(c) his/her spouse;
(d) his/her direct descendant;
(e) his/her legal guardian/institution-in-charge, if minor.
If the document owner is a minor, only his/her parent or guardian can receive or authorize the receipt of delivery of the birth certificate. The receiving party must present a valid ID. If the receiving party is the guardian of the document owner, a valid ID and proof/declaration of guardianship must be presented.
If the receiving party is not any of the abovementioned persons, an authorization letter and the ID of the authorized person together with the receiving party’s valid ID are required to be presented.
4.2 Marriage and Death Certificates, and CENOMAR:
As per PSA Office Memorandum No. 2017-050, these documents can only be issued to:
(a) the owner himself or through a duly authorized representative
(b) his/her spouse, parent, direct descendants, guardian, or institution legally in charge of him/her, if minor
(c) the court or proper public official whenever absolutely necessary in administrative, judicial, or other official proceedings to determine the identity of a person
(d) in case of the person’s death, the nearest of kin.
Through PSAHelpline
PSAHelpline is another website that allows you to get a PSA birth certificate online. It is operated by Pilipinas Teleserv, a private company that is authorized by the PSA to provide civil registry services. The process is similar to PSA Serbilis, but the fee is slightly higher at PHP 420 per copy.
To get a PSA birth certificate online via PSAHelpline, follow these steps:
- Visit the PSAHelpline website at psahelpline.ph.
- Click “Order Now” and choose “Birth Certificate” as the type of document you want to request.
- Fill out the online application form with the details of the birth certificate, such as the name, date, and place of birth of the person whose record you are requesting. You also need to indicate your relationship to the person and the purpose of the request.
- Review your request and click “Continue”.
- Enter your contact and delivery information, such as your name, email, phone number, and address.
- Choose your preferred payment method, such as credit card, GCash, PayMaya, or over-the-counter at Bayad Center, 7-Eleven, SM Business Center, or Robinsons Business Center. You must pay within 24 hours of submitting your request, otherwise, it will be canceled.
- Wait for the delivery of your birth certificate. The delivery time depends on your location and the availability of the document. You can track the status of your request online using your order number.
Conclusion
Getting a PSA birth certificate online is easy and convenient, thanks to the websites that offer this service. You can choose between PSA Serbilis or PSAHelpline, depending on your preference and budget.
Just make sure to provide accurate and complete information, pay the required fee, and wait for the delivery of your document.
We hope this article helped you learn how to get a PSA birth certificate online. If you have any questions or feedback, feel free to leave a comment below.