911 Emergency Hotline Calls Now Free of Charge

We cannot deny the fact that sometimes there are certain incidences that may occur beyond our control. If that happens, it is very important to ask for help from the expert. Do you know that we have an emergency hotline in the Philippines that you can call? Another good news is that it is now free of charge.

The Department of the Interior and Local Government (DILG) last August 8 announced that calls to the government’s Emergency 911 Hotline are now free of charge.

This is a good thing since it is not all the time that we have some credit on our phones.

“Huwag po kayong magdalawang-isip na i-dial ang 911 sa panahon ng emergency. We will not let the lack of mobile credit get in the way of saving lives as every second is important during emergency situations,”  DILG Secretary Eduardo M. Año says.

Section 3 of EO 56 states that: “The Emergency 911 Commission shall ensure that all calls made to the Emergency 911 Hotline shall be free of charge and other fees.”

Which mobile networks are included

Initially, PLDT, Smart, Talk ‘N Text and Sun subscribers will be amongst the cellular networks that won’t charge your call.

However for Globe Telecom Inc. still has an ongoing implementation within its entire network to make calls to 911 zero-rated and free of all charges and is currently completing the technical validation, and “remains committed to support Emergency 911 and all its endeavors.”

Prank Calls will be penalized

Libre na po ang pagtawag sa Hotline 911 sa PLDT at tatlong mobile networks pero hindi ibig sabihin ay gagamitin natin ito para sa panloloko. Prank and fraudulent calls are punishable under the law,” DILG Secretary Eduardo M. Año says.

Prank calls are punishable under PD 1727 and those found guilty may be punished by imprisonment of not more than five (5) years or a fine of not more than P40,000 at the discretion of the court.

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